Privacy Policy
1. Introduction
Vazeiun Ltd (“Vazeiun”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit vazeiun.com, create an account, purchase an e-book, contact us, subscribe to communications, or otherwise use our services.
We process personal data in accordance with applicable Nigerian data protection laws.
2. Information We Collect
Depending on how you use our website, we may collect:
- Your name
- Email address
- Telephone number, where provided
- Billing information
- Account information
- Order and purchase history
- IP address
- Browser and device information
- Website usage information
- Customer support communications
- Information provided when requesting or enquiring about an e-book
Payment card or banking information may be collected directly by our payment service providers. Vazeiun may not directly store your complete card details.
3. How We Use Your Information
We may use your personal information to:
- Process and confirm your orders;
- Provide access to purchased e-books;
- Send order confirmations, receipts and download information;
- Create and manage your account;
- Provide customer support;
- Resolve payment, access or download problems;
- Prevent fraud and misuse of our platform;
- Maintain the security of our website;
- Comply with legal, accounting and regulatory requirements;
- Improve our products, website and customer experience;
- Send marketing communications where you have consented or where otherwise permitted by law.
4. Lawful Basis for Processing
Depending on the circumstances, we process personal data because:
- It is necessary to fulfil a contract with you, such as supplying an e-book you purchased;
- You have provided consent;
- We are required to comply with a legal obligation;
- Processing is necessary for our legitimate business interests, such as preventing fraud, maintaining security and improving our services.
Where we rely on consent, you may withdraw your consent at any time.
5. Payments
Payments may be processed through third-party payment gateways or financial institutions.
These providers may process your payment and personal information according to their respective privacy policies and legal obligations.
We encourage customers to review the privacy policies of the relevant payment provider.
6. Cookies and Similar Technologies
Vazeiun may use cookies and similar technologies to:
- Keep the website functioning properly;
- Remember user preferences;
- Maintain shopping cart or session information;
- Understand how visitors use our website;
- Improve website performance;
- Prevent fraud and security threats;
- Measure marketing effectiveness.
Where required, you may manage non-essential cookies through the cookie settings provided on our website or your browser.
7. Sharing Your Information
We do not sell your personal information.
We may share information where reasonably necessary with trusted service providers such as:
- Payment processors;
- Website and hosting providers;
- Email delivery providers;
- Analytics providers;
- Security and fraud-prevention providers;
- Professional advisers;
- Government or regulatory authorities where required by law.
Service providers are only permitted to use personal information for the purposes for which it has been provided to them.
8. International Data Transfers
Some technology or service providers used by Vazeiun may process or store information outside Nigeria.
Where personal data is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards required by applicable data protection laws are maintained.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Complete transactions;
- Maintain customer accounts;
- Provide customer service;
- Meet legal, tax and accounting obligations;
- Prevent fraud;
- Resolve disputes; and
- Enforce our agreements.
Information that is no longer required will be deleted, anonymised or securely disposed of where appropriate.
10. Your Rights
Subject to applicable law, you may have the right to:
- Be informed about how your information is processed;
- Request access to your personal data;
- Request correction of inaccurate information;
- Request deletion of personal information where applicable;
- Restrict certain processing;
- Object to certain processing;
- Withdraw consent;
- Request data portability where applicable;
- Object to certain automated decision-making;
- Lodge a complaint with the Nigeria Data Protection Commission.
These rights reflect protections recognised under the Nigeria Data Protection Act.
11. Security
We use reasonable administrative, organisational and technical safeguards to protect personal information against:
- Unauthorised access;
- Loss;
- Disclosure;
- Alteration;
- Destruction; and
- Misuse.
However, no online system or method of electronic transmission can be guaranteed to be completely secure.
12. Children’s Privacy
Our services are not specifically directed at children who are legally unable to enter into contracts or provide valid consent under applicable law.
Where a minor uses our services, the involvement or consent of a parent or legal guardian may be required.
13. Third-Party Links
Our website may contain links to third-party websites.
Vazeiun is not responsible for the privacy practices, security or content of websites operated by third parties.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices or legal obligations.
The latest version will be published on this website with its effective date.
15. Contact Us
Questions, privacy requests or complaints may be sent to:
Vazeiun Ltd
Lagos, Nigeria
Website: vazeiun.com
Email: [email protected]